Question 1

What exactly is the Conditioning Lotion?

Accepted Answer

It is a water-based, multi-purpose moisturizing lotion formulated for use on hair, body, face, beard, and as a shave cream. One product, five uses. It has a lightweight, matte finish with no oily residue.

Question 2

What are the main ingredients?

Accepted Answer

The two hero ingredients are coconut oil for deep nourishment and tea tree leaf oil for antibacterial and anti-inflammatory benefits. The full formula is paraben-free, sulfate-free, 100% vegan, and cruelty-free.

Question 3

Is it really for women too?

Accepted Answer

Absolutely. Despite the brand's roots in men's grooming, the Conditioning Lotion works for everyone. It is used as a face moisturizer, body lotion, hand cream, leg lotion after shaving, and more. It can be used by anybody.

Question 4

How long does a 32 oz bottle last?

Accepted Answer

With daily full-body use, a 32 oz bottle typically lasts 2 to 3 months. If you are using it primarily for face and hair, it can last significantly longer, around 4 to 6 months depending on usage.

Question 5

Is it safe for sensitive skin?

Accepted Answer

Yes. The formula is designed to be gentle with no parabens, no sulfates, and a water base. Tea tree oil is known for calming irritation and redness. As with any product, a small patch test is recommended if you have very sensitive or reactive skin.

Question 6

What does it smell like?

Accepted Answer

It has a fresh, clean scent that is light and not overpowering. The scent is subtle and fades quickly, perfect for layering with cologne or wearing on its own.

Question 7

Where is it made?

Accepted Answer

The Conditioning Lotion is made in the USA. It was developed in partnership with the Barbetologists at Men's Ultimate Grooming (MUG), a salon chain based in Phoenix, Arizona.

Question 8

What is your return policy?

Accepted Answer

If the lotion does not work for you, reach out and we will make it right. We stand behind the product because the professionals who developed it use it every single day.

Question 9

What is Barbetology?

Accepted Answer

Barbetology is the combination of barbering and cosmetology into one discipline. It was created by Men's Ultimate Grooming (MUG) and is the philosophy behind how the Conditioning Lotion was developed. Every MUG stylist is a certified Barbetologist.

Question 10

Can I use it as a shaving cream?

Accepted Answer

Yes. Apply a thin layer to your skin without rubbing in. It serves as a silky-smooth protective barrier that allows for a precise shave. After shaving, massage the remaining lotion into your skin for a soothing post-shave treatment.

Question 11

How do I apply it to my hair?

Accepted Answer

Pump a quarter-sized amount into your palm, rub hands together, and work through damp or dry hair from roots to ends. No rinsing required. It works as a daily leave-in conditioner.

Question 12

Can I use it on my face every day?

Accepted Answer

Yes. The gentle, non-comedogenic formula is designed for daily use. Apply a pea-sized amount in the morning and/or evening after washing your face.

Question 13

What does paraben-free mean?

Accepted Answer

Parabens are synthetic preservatives found in many cosmetics. They have been linked to skin irritation and other concerns. Our formula uses alternative preservatives that are gentler on your skin.

Question 14

Is it tested on animals?

Accepted Answer

No. The Conditioning Lotion is 100% cruelty-free. We do not test on animals at any stage of development or production.

Question 15

How much does shipping cost?

Accepted Answer

Shipping is free on every order, delivered straight to your door. No minimum, no code required.

Question 16

Do you ship internationally?

Accepted Answer

Currently we ship within the United States. International shipping is being explored. Sign up for our email list to be notified when we expand.

Question 17

Can I use it on my children?

Accepted Answer

The formula is gentle enough for most skin types. However, we recommend consulting with a pediatrician before using any new product on young children, especially those with sensitive or reactive skin.

Question 18

Is it waterproof?

Accepted Answer

No, it is water-based and designed to absorb into your skin and hair. It will wash off with water, which is actually a benefit because it means no buildup over time.

Question 19

What is MUG?

Accepted Answer

MUG stands for Men's Ultimate Grooming. It's a men's salon / barbershop in the Phoenix, Arizona area where the Conditioning Lotion was developed and is used on every client.

Question 20

Can I use it with other products?

Accepted Answer

Yes. The Conditioning Lotion works well as a base layer under sunscreen, cologne, hair styling products, and other grooming items. Apply it first, let it absorb for 30 seconds, then layer on top.

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